Privacy Policy

This data policy is intended to inform the users of this website about the type, scope, purpose and use of the collection of personal data by CSP Services in accordance with the Federal Data Protection Act of the Federal Republic of Germany (BDSG), the Telemedia Act of the Federal Republic of Germany (TMG) and the General Data Protection Regulation (GDPR) of the European Union. In CSP Services, we take data protection very seriously and treat your personal data confidentially and in accordance with legal regulations. However, keep in mind that data transmission over the internet can be subject to security vulnerabilities and a complete protection against access by third parties is not possible.

Collection of general information

When you access our website, information of a general nature is automatically collected. This information (server log files) includes the type of web browser, the operating system used, the domain name of your internet service provider and similar information. This is exclusively information which does not allow any conclusions to be drawn about your person. This information is technically necessary in order to correctly deliver the content you have requested from our websites and is mandatory when using the Internet. Anonymous information of this kind is statistically evaluated by us in order to optimize our Internet presence and the technology behind it.

Contact

If you contact us by e-mail or the contact form, the information you have provided will be stored for the purpose of processing your inquiry and for possible follow-up questions.

Handling of personal data

CSP Services only collects, uses and passes on your personal data if this is permitted by law or if you consent to the collected data. Personal information is any information that is used to identify you and which can be traced back to you, such as your name, e-mail address and telephone number.

For certain data collection activities, such as contact form submissions, event registrations, and surveys, we utilize Google Forms, a service provided by Google LLC. This tool enables us to efficiently collect and manage submissions. The data you submit via Google Forms is subject to Google’s privacy policies and data protection measures, ensuring the secure handling of your personal information. For more information about how Google collects and uses your data, please refer to Google’s Privacy Policy.

Web analysis

If you have given your consent, this website uses Google Analytics, a web analysis service of Google LLC. The responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).

Scope of processing:
Google Analytics uses cookies that enable an analysis of your use of our website. The information collected by the cookies about your use of this website is usually transferred to a Google server in the USA and stored.

We use the function ‘anonymizeIP’ (so-called IP-Masking): Due to the activation of IP-anonymization on this website, your IP-address will be shortened by Google within member states of the European Union or in other signatory states of the Agreement on the European Economic Area. Only in exceptional cases the full IP address will be transferred to a Google server in the USA and shortened there. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google.

During your website visit the following data will be collected:

the pages you call up, your “click behaviour“
Achievement of “website goals” (conversions, e.g. newsletter registrations, downloads, purchases)
Your user behavior (for example clicks, dwell time, bounce rates)
Your approximate location (region)
Your IP address (in abbreviated form)
technical information about your browser and the end devices you use (e.g. language settings, screen resolution)
Your internet provider
the referrer URL (via which website/advertising medium you came to this website)

Purposes of processing:
On behalf of the operator of this website, Google will use this information to evaluate your (pseudonymous [NOT USER ID]) use of the website and to compile reports on website activity. The reports provided by Google Analytics serve to analyse the performance of our website [OPTIONAL] and the success of our marketing campaigns.

Recipient:
The data recipient is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland as data processor. For this purpose we have concluded a contract with Google. Google LLC, headquartered in California, USA, and, if applicable, US authorities can access the data stored at Google.

Transfer to third countries:
A transfer of data to the USA cannot be excluded.

Duration of storage:
The data sent by us and linked to cookies is automatically deleted after 14 months. Data is automatically deleted once a month as soon as the storage period is reached.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by
a. not giving your consent to the setting of the cookie or
b. downloading and installing the browser add-on to disable Google Analytics HERE.

By setting your browser software accordingly you can also prevent the storage of cookies. If your browser is set to refuse all cookies, the functionality of this and other websites may be limited.

Legal basis and right of withdrawal:
Your consent is the legal basis for this data processing, Art.6 para.1 S.1 lit.a GDPR. You can revoke your consent at any time with effect for the future by changing your selection in the cookie settings here (scroll down to “change cookie configuration”).

Find more information about Google Analytics terms of use and Google’s privacy policy on the according websites.

Google maps

This website uses the Google Maps product from Google Inc. for the purposes of visually depicting geographical information. During the use of Google Maps, data relating to the website visitors’ use of the maps functions are also collected, processed and used by Google. You will find the terms of service for Google Maps at: “Google Maps Terms of Service”.

Your rights to information, correction, blocking and deletion

You have the right to receive information about your personal data stored by us at any time. Unless your request conflicts with a legal obligation to store data (e.g. data preservation), you have the right to correct, to block and to request to delete your personal data.

Changes to our data policy

We reserve the right to occasionally adapt this data policy declaration so that it always complies with current legal requirements or to implement changes to our services in the data policy, for example introducing new products, services and other useful information. The new data policy will then apply for your next visit.

Questions regarding our data policy

If you have any questions about our data policy, please send us an e-mail or contact directly:

CSP Services GmbH
Friedrich-Ebert-Ufer 30
51143 Köln, Germany
Phone: +49 2203 9590030
E-mail: info@cspservices.de